Building Financial Confidence for College Students

Project Type

UX Research & Educational Product Design

Company

Key Lime Interactive × Purdue Experience Studio

Duration

August – December 2024

Role

UX Researcher & Product Designer

This project challenged our team to tackle a problem that directly impacts many college students but often goes overlooked: financial literacy. Partnering with Key Lime Interactive, we researched the financial challenges students face and designed a solution focused on helping them build healthier financial habits through accessible education, practical tools, and guided learning experiences.

What did I do?

I contributed throughout the research and design process by conducting user interviews, synthesizing findings, creating wireframes, testing prototypes, and documenting our work. I also helped connect our research insights back to design decisions, ensuring that every feature addressed a real challenge identified by students.

imagine you're expected to manage your finances, but no one ever taught you how.

What is this Key Lime Interactive?

Key Lime Interactive is a UX research and customer experience consulting agency that helps organizations improve products and services through research-driven design. For this project, they challenged us to explore how design could be used to improve financial literacy among college students.

Who did I work with?

I worked alongside a team of researchers and designers throughout the semester while receiving feedback and guidance from Key Lime Interactive. Collaboration played a major role in both our research efforts and the development of our final solution.

the process

Helping college students build healthier financial habits through accessible education and guidance.

Many students felt unprepared when it came to budgeting, taxes, investing, and other financial decisions. While resources existed, they were often overwhelming, difficult to understand, or disconnected from the situations students faced in their daily lives.

how might we create an experience that helps college students develop financial confidence and establish positive financial habits?

Key Focus

Rather than simply providing information, our focus was helping students feel empowered to act on it. Research showed that many students were interested in improving their financial knowledge but didn't know where to start. We wanted to make financial literacy feel approachable by breaking complex topics into manageable pieces, reducing intimidation, and providing resources that students could immediately apply to their own lives.

Rather than simply providing information, our focus was helping students feel empowered to act on it. Research showed that many students were interested in improving their financial knowledge but didn't know where to start. We wanted to make financial literacy feel approachable by breaking complex topics into manageable pieces, reducing intimidation, and providing resources that students could immediately apply to their own lives.

How did I solve the problem?

How did I solve the problem?

My work centered around understanding student needs and translating those insights into meaningful design opportunities. Through interviews, literature reviews, and usability testing, I helped uncover common knowledge gaps and behavioral challenges facing college students. Those findings informed the structure, content, and navigation of our solution, ensuring the experience reflected the way students naturally seek information and learn new concepts. Throughout the project, I continuously used feedback to refine designs and validate that our solution remained aligned with user needs.

My work centered around understanding student needs and translating those insights into meaningful design opportunities. Through interviews, literature reviews, and usability testing, I helped uncover common knowledge gaps and behavioral challenges facing college students. Those findings informed the structure, content, and navigation of our solution, ensuring the experience reflected the way students naturally seek information and learn new concepts. Throughout the project, I continuously used feedback to refine designs and validate that our solution remained aligned with user needs.

What stands out about my design process here?

What stands out about my design process here?

What stood out most about this project was how heavily it relied on research to drive decisions. Rather than starting with a solution, we spent significant time understanding why students struggled with financial literacy in the first place. This research-first approach allowed us to move beyond assumptions and create a platform designed around real student experiences, behaviors, and challenges.

What stood out most about this project was how heavily it relied on research to drive decisions. Rather than starting with a solution, we spent significant time understanding why students struggled with financial literacy in the first place. This research-first approach allowed us to move beyond assumptions and create a platform designed around real student experiences, behaviors, and challenges.

but, why?

Financial literacy affects decisions students make every day, from budgeting and spending to managing debt and planning for the future. Yet many students are expected to navigate these topics with little formal education or support. This project reinforced the impact design can have when it transforms intimidating, complex subjects into experiences that feel understandable, approachable, and actionable.

throughout the design process, being able to answer the "why" is very important.

What did I learn?

Research Creates Better Solutions

This project showed me the value of spending time understanding a problem before jumping into a solution. Some of our most important findings came directly from student interviews, where we uncovered challenges and misconceptions that we never would have identified on our own. It reinforced the idea that effective design begins with listening.

Design Can Influence Everyday Decisions

Unlike some projects that focus on improving a specific tool or workflow, this experience focused on changing behaviors and habits. It challenged me to think beyond usability and consider how design can encourage confidence, learning, and long-term growth. Seeing how our work could positively impact students' lives made this project especially meaningful.

For more context

Please feel free to reference the project documentation and final presentation for additional details. If you would like to learn more about my specific contributions or discuss the project further, feel free to reach out to me!

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