U Do It Legal

Skills
UX Design, Project Management, User Research & Testing
Jan - May 2025
Class
Experience Studio Three

Project Overview

U Do It Legal (UDIL) is a nonprofit organization that provides affordable legal resources, education, and support for self-represented litigants (SRLs) in California family law cases.

In collaboration with UDIL, our team redesigned key areas of the website to improve usability, accessibility, and search visibility. The project focused on enhancing free legal resources for SRLs, implementing updated designs within Squarespace, and validating improvements through user testing to ensure the site better met user needs.

Process

As one of the team leaders, I was involved in every stage of the project:

  • Conducting usability audits

  • Creating low-fidelity mockups

  • Implementing final designs in Squarespace

One major challenge was working within Squarespace’s constraints while staying true to our original design goals. To address this, I:

  • Led sponsor communication

  • Documented design decisions

  • Helped shape team presentations

User testing played a key role in validating our design choices. We refined features based on real feedback, ensuring the site was intuitive and accessible for self-represented litigants.

This project helped me grow by:

  • Leading design decisions with confidence

  • Adapting creatively to platform limitations

  • Strengthening my user-centered design approach

Below is an indication of the improvements I made to the FAQ's page.

Final Design

Our team created a redesigned:

  • Homepage

  • About Us page

  • FAQ page (moved and reorganized for easier navigation)

  • Brand-new Resource Homepage

I personally championed the FAQ redesign, categorizing questions to make content clearer and faster to find.

Click the links below to view the full details of the project!

Reflection

Working on the UDIL project was a huge learning experience for me, both as a designer and a leader. I took on a bigger leadership role than I had in past projects, helping with prototypes, sponsor communication, Squarespace implementation, documentation, and presentations. One of the biggest challenges was working around Squarespace’s limitations while staying true to our design goals, which pushed us to get creative.

Through usability and A/B testing, I learned the importance of grounding decisions in real user feedback. Overall, this project helped me grow in collaboration, leadership, and user-centered design, and it’s one of the experiences I’m most proud of in Experience Studio.

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